Returns and refunds
We will help make it right.
Last updated: July 21, 2026
Return window
Contact support within 30 days of delivery for unopened, unused items. Include your order number and a short description of the issue.
Damaged or incorrect items
Contact us within 7 days of delivery with clear photos of the item and packaging. We will review replacement or refund options.
Non-returnable items
Used, washed, or customized textiles generally cannot be returned unless they arrived damaged or incorrect. Contact us if you have a concern about your order.
Refund timing
Approved refunds are returned to the original payment method. Timing varies by payment provider.